Testing and talking to your users is an important part of understanding the usability of your system. However, the information you get cannot necessarily be taken at face value. It’s important verify your understanding of the users feedback.
I created a graphic the other week to help describe the cycle of deliverables involved in user experience. It is meant to be a high-level overview and was helpful for me as something I can show others that summarizes quickly…
My boss sent me an article the other day entitled “IA Summit 2008: User-Centered Design is Dead“. I was surprised by the title (which I’m sure was part of the intended shock value of the writer). While I myself did not attend…
I will be using this space to organize some of the random thought I have floating in my head about User Experience. It will include questions to the world about controls and interactions, book reviews, conference reviews, opinions and resources on…